![]() ![]() This "hijack" is limited to your web browser. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. I have made minor changes to adapt to this presentation.įix Some Browser Pop-ups That Take Over Safari.Ĭommon pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. ![]() The following comes from user stevejobsfan0123. Now remove that extension as it is causing the problem. If this stops your problem, then re-enable them one by one until the problem returns. Open Safari, select Preferences from the Safari menu. ( Thank you to Thomas Reed for this recommendation.) You might consider adding this Safari extensions: Adblock Plus 1.8.9. If you require anti-virus protection Thomas Reed recommends using ClamXAV. If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, remove adware that displays pop-up ads and graphics on your Mac, and MalwareBytes for Mac. How to remove the FlashMall adware from OS X R emove adware that displays pop-up ads and graphics on your Mac Once it was deleted, the problem went away.Adblock Plus 1.8.9, GlimmerBlocker, or AdBlock □ It took me three hour, on the phone, with a support tech, going deeper and deeper into the workings of the computer, and there it was. You might think you are deleting, or "uninstalling" it from your hard drive, but those nasty files are still there doing their dastardly business. I won't allow MacKeeper to install itself on my hard drive, because I know from a bad experience with Zone Alarm on my old Windows PC, that these apps can hide codes, way deep into the workings of the computer, and make it almost impossible to totally erradicate the files from your computer once they are there. So, clicking on Preferences is not an option. I can't do what you suggested, because when I click on Safari, on the menu bar, everything on the dropdown box is grayed out by MacKeeper. I tried going to the Applications Library, and there is no MacKeeper folder there. So, none of the Phil Stokes instructions work for me. I went to the Phil Stokes link, that you gave, but since I never installed it, or let it install itself, it isn't on my hard drive. But, DO I? I was using Safari, because I thought it would protect me from such Mac malware, and it was just such malware that has hijacked my Mac Safari browser. So, I am currently using FireFox, but would really rather use Safari. I then thought maybe I could delete Safari and then reinstall, but Lion won't let me, since it is one of the basic Mac software packages on Lion. So essentially, MacKeeper has hijacked my browser. I am guessing MacKeeper figures people will eventually get frustrated, and give in, clicking the button, and allowing them onto the hard drive. I thought when I turned my computer back on, MacKeeper would be gone. When it first started, I panicked, and pushed the power button, because it froze all the tabs and safari functions. The ONLY option is to click "ok", which I refuse to do, because I know almost all of these "cleaner" apps are malware, with stroke counting files. I clicked on a link, to go to a website (non MacKeeper), and the window opened for MacKeeper, with a popup to let MacKeeper clean my mac. ![]()
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